Role Purpose
You will work as part of the HR team reporting to the HR Operations Manager, providing a comprehensive administrative service for the businesses. You will also work with the HRBP to ensure support for, administration of employee training records, updating policies/procedures and dealing with general employee enquiries. Your role will require you to coordinate with our outsourced payroll team to ensure accurate weekly and monthly payroll and resolve any queries. You will be involved with the update of Excel spreadsheets and general administrative duties and will be responsible for updating our employee database and creating reports using and keeping maintained an in-house database system.
The successful candidate must appreciate the importance of working confidentially and previous office and payroll experience is essential. Highly organised and able to work on your own initiative you will possess a good working knowledge of Word and Excel.
To be an advocate of our HR policies and practice in support of the Enigma brand, Employee Proposition, culture, values and People Management Framework. To strive for service excellence and work with the HRD & HRBP to identify and implement service improvements.
To carry out the day to day of activities necessary to maintain a highly efficient, flexible and responsive service to the business ensuring that service targets are met in line with our service offering to the BU.
Responsibilities
Payroll
•Coordinate with our outsourced payroll team and act as a main point of contact for any queries
•Provide information and answer employee questions about payroll related matters in a timely and accurate manner
•Update data and process changes such as terminations, new hires and wage adjustments
•Support timekeepers and review timesheets when required
Appointment
•Administrate new starter documentation as and when required
•Administrate and monitor pre-employment screening checks and ensure all documentation is received.
•Input all new starter information onto SAGE.
Changes to terms and conditions
•Administrate all changes to terms and conditions.
•Update SAGE with changes to terms.
Absence
•Log and administrate all absence information onto SAGE and to relevant departments.
•Alert HR Operations Manager of absence triggers and long term sickness absences.
•Alert HR Operations Manager of any employee incidents or accidents that occur at work.
•Chase all absence documentation i.e. outstanding absence documentation.
•Liaise with the Payroll Department regarding absence paper work queries.
•Proactively participate in identifying new ways to improve absence management.
Conduct/ Performance
•Administer Performance Review process.
•Update SAGE system with relevant information.
•Update SAGE tab with relevant information and upload documentation.
Leavers
•Administrate leaver process.
•Update SAGE fields with the relevant information.
•Administration & Support
•Produce statistical information via SAGE to the relevant individuals and departments as and when required.
•Answering telephone calls and pass to the relevant team member.
Administration
·Any other add hoc administration relating to HR or Payroll.
What we are looking for
·A minimum of 5 GCSE’s (including English and Maths)
·Previous experience of HR systems
·Previous payroll experience in a similar role
·Good understanding of HR processes
·High customer service focus, with excellent written and telephone communication skills
·Excellent keyboard skills
·Well organised, with ability to work to tight deadlines and excellent attention to detail
·Ability to manage others
·Strong understanding and respect for confidentiality
·Proficient IT skills including MS Word, MS Excel and MS PowerPoint.
·The ability to growth and learn with the Company as it expands.
Work Location
Based at our Newton Le-Willows HQ, Mobile throughout UK, where relevant to business unit locations and client’s sites will be required from time to time as required by the company with some lodging away from home when required.
Salary & Rewards
·Basic Salary: Negotiable dependant on experience
·Pension : TBA % contributory by Company / Employee
·Holidays: 25 Annual + 8 Days Bank Holiday
·Hours of work: Monday to Friday, 9.00 am – 5.00 pm
·Notice: 2 Month